Overview

HYDRA provides a comprehensive water monitoring solution for organisations, with insights on real-time consumption, reverse flow, leaks, billing verification, and more.

HYDRA supports a variety of water meters including but not limited to, any mechanical water meters with a pulse output and can take or already has a reed switch. HYDRA also supports the RWS Ultrasonic Flow Meter. Meters are equipped with an electrical modem/gateway that sends data either directly to HYDRA or to a third-party service that HYDRA integrates with.

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<aside> <img src="/icons/info-alternate_pink.svg" alt="/icons/info-alternate_pink.svg" width="40px" /> The Awareness Company does not directly supply or install smart meters. Instead, we provide guidance on the necessary infrastructure, which your certified plumber can install. We recommend our preferred meters and modems, and if you already have meters, we can either replace their modems with our preferred ones or integrate with third-party cloud infrastructure to include your data in HYDRA.

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Key Features

Prerequisites

To utilize water monitoring with HYDRA, ensure the following infrastructure is in place. These steps should be coordinated with your certified plumber:

  1. Certified plumber:

  2. Smart Meters Installation:

  3. Water monitoring Pulse Counters, Modems and Gateways:

    <aside> 📄 Provide your plumber with the following information for the relevant installation.

    LoRa Mechanical Pulse Meter Solution:

    1. Provide your plumber with these user manuals for the Gateway and the pulse counter.

      LoRa Pulse Counter - User and Installation Manual.pdf

      LoRa Gateway - User and Installation Manual.pdf

    2. Pulse counter-reed switch installation:

      1. Open the pulse counter unit

      2. Connect the reed switch wires to the “Pulse” panel with the Ground wire connected to GND and the pulse input wire connected to IN1 as shown below:

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      3. Close the cover. Ensure the O-ring is lined up correctly when you close the cover to protect the device against water.

    3. Register your new device.

    4G/LTE Ultrasonic meter solution:

    1. Meter configuration:

      1. Make sure the meter communication is set to MODBUS ASCII - the fuji protocol and not Modbus RS485
      2. Make sure Totalizer Units are set to Liters and not Cubic meter
    2. Meter - Modem installation:

      1. Connect the RS485 cable supplied with the modem to the meter and plug it into the modem. The wires need to be connected as follows:

        Black (from modem) ➡️ 26 (+) port on meter Red (from modem) ➡️ 27 (-) port on meter

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    3. Connect the modem to 220V power via the green terminal block

      Untitled (9).png

    4. Test the modem. The test protocol can be found in the following manual:

      4G/LTE Modem - User and Installation Manual Rev1.2.pdf

    5. Register your new device.
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  4. Network Connectivity:

Troubleshooting and support